CUSTOMER FEEDBACK FORM Name of the Customer Name of the Organization Registration / Job order Number Contact No Email ID: Customer Feedback Questionnaire Thank you for taking the time to share your experience with us. Your feedback helps us improve our services. Please take a few minutes to fill out this form. 1. Communication How would you rate the communication between you and our team during your experience with us? Very Poor Poor Average Good Excellent 2. Services to the Customer How satisfied were you with the services we provided? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied 3. Test Report Accuracy & Timeline How accurate was the test report you received, and was it provided within the expected time frame? Very Poor Poor Average Good Excellent 4. Promptness in Attending Complaints (if any) How would you rate our response time to any complaints or concerns you raised? Very Poor Poor Average Good Excellent 5. Staff Behavior How would you rate the behavior and professionalism of our staff during your interaction with them? Very Poor Poor Averae Good Excellent Overall Experience Please provide any additional feedback or suggestions to improve our service: Send